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First aid

Spoofing

Help! Your own e-mail address shows up as the sender

Do you sometimes receive e-mails that seem to be coming from your own mailbox?
Help! Your own e-mail address shows up as the sender
spam phishing

I am getting a lot of spam and phishing e-mails in my inbox

Avoid your e-mail address ending up on a list used by spammers or phishers
I am getting a lot of spam and phishing e-mails in my inbox
spam

I am getting a lot of spam in my inbox

What can you do to reduce spam?
I am getting a lot of spam in my inbox
Scam

I receive a call from an unknown person about a problem with my PC

I receive a call from scammers pretending to be technicians from a computer company
I receive a call from an unknown person about a problem with my PC
Mijn account is gehackt

My account has been hacked

How do I gain access to my account again? What can I do to make my account more secure?
My account has been hacked
Help ik heb een virus!

Help, I have a virus!

Help, I have a virus!
cryptojacking

My device is being used for cryptojacking

My device is being used for cryptojacking
Ik ben mijn smartphone of tablet kwijt

I lost my smartphone or tablet

I lost my smartphone or tablet
Help! Mijn toestel is gegijzeld door een virus dat losgeld vraagt!

Help! My device has been taken over

My device has been taken over by a virus that is asking for a ransom!
Help! My device has been taken over
sextortion

I am being blackmailed: sextortion

Someone claims to have sexual images of me
I am being blackmailed: sextortion

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Safeonweb wants to quickly and accurately inform Belgian citizens and advise on cyber security high-end digital threats and online security.