Other information and services of the government: www.belgium.be   Logo van de Belgische federale overheid

Useful links

Report a problem

Looking for information on which agencies to contact if you have an online problem? We refer you to the organisations that can help you.

Protecting private data

If you have questions about the protection of your data or if you want to collect personal data correctly, contact the Data Protection Authority. 



Reporting a hacked account

Contact the website where you were hacked and follow their procedure.

Reporting child pornography

If you found sexual abuse images of minors on the internet, you can report this to Child Focus. 



Reporting fraud or deception

Are you the victim of misleading practices, fraud or swindle? Or were your rights as a consumer or company not respected? 



Report online crimes

You can report an online crime to the police in your local police station. The police services are in contact with Regional and Federal Computer Crime Units (RCCU and FCCU) which are responsible for fighting ICT crime. 

File a report with the police

Report online incidents

If a company or organisation is confronted with a network or internet incident and wants to report it or request advice in complete confidence, it can do so at CERT.be, the Federal Cyber Emergency ResponsTeam.  



Reporting phishing

Did you receive a suspicious mail or a suspicious message? Forward it to suspicious@safeonweb.be" and then delete it. If you received a suspicious message at work, you need to follow your company's phishing procedures, e.g. forward it to the ICT department. What is suspicious@safeonweb.be?

Report online investment and credit fraud

Are you a victim of online investment and credit fraud?

Contact FSMA.

Useful links

Want to know more about safe internet behaviour?

Click Safe

Click Safe is a website of Child Focus about safe internet behaviour. The site contains information about a safe and responsible use of the internet for and by minors. 

Click Safe



Cybersimple.be/en is the result of a close co-operation between Google and Test-Aankoop. It promotes a safer internet and encourages consumers to protect themselves against the risks of the worldwide web. 



Cyber Security Coalition

The Cyber Security Coalition brings together key players from the academic world, the public authorities and the private sector in Belgium to fight cybercrime. 

Cyber Security Coalition


DNS Belgium

DNS Belgium manages the domain name zones .be, .vlaanderen and .brussels and ensures a safe internet experience on these domain names. www.dnsbelgium.be

European Cybersecurity Month

Each year, for the entire month of October, hundreds of activities take place across Europe, including conferences, workshops, trainings, webinars, presentations and more, to promote digital security and cyber hygiene. 

European Cybersecurity Month



Europol provides a series of awareness-raising tools (posters, brochures and guides) in the prevention of cybercrime.



This website provides information on online investment and credit fraud. Discover their video campaign to raise public awareness of online fraud (only in Dutch or French). 


Ik beslis

Do you have a question about privacy? Are you in trouble? Or do you want better protection of your privacy? Discover all the tips & tricks here. (available in Dutch and French)

Ik beslis


No more ransom

The "No More Ransom" portal is an initiative of the High Tech Crime Team of the Dutch police, Europol's European Cybercrime Centre and two cybersecurity companies - Kaspersky Lab and McAfee - with the aim of helping ransomware victims repair their encrypted files without paying the criminals. 



Safe online banking

Tips for safe online banking. An initiative of the Belgian Financial Sector Federation, Febelfin.

Febelfin (in French and Dutch)


Track down the scam and say "Game over" to the scammers!

Can you spot scams on the internet and social networks? Do you know what to do in case of an attack and how to raise the alarm? On the traquelarnaque.be (in french) or spotdescam.be (in dutch) website, you can test your knowledge, watch testimonials from influencers and find tips & tricks to have the right reflexes.

Safeonweb is an initiative of the Centre for Cybersecurity Belgium

The Centre for Cybersecurity Belgium (CCB) is the national cyber security centre in Belgium. The CCB's aim is to supervise, co-ordinate and monitor the application of the Belgian strategy on cyber security. By optimising the information exchange, the population, companies, government and vital sectors will be able to protect themselves adequately.