Looking for information on which agencies to contact if you have an online problem? We refer you to the organisations that can help you.
If a company or organisation is confronted with a network or internet incident and wants to report it or request advice in complete confidence, it can do so at CERT.be, the Federal Cyber Emergency ResponsTeam.
You can report an online crime to the police in your local police station. The police services are in contact with Regional and Federal Computer Crime Units (RCCU and FCCU) which are responsible for fighting ICT crime.
If you have questions about the protection of your data or if you want to collect personal data correctly, contact the Data Protection Authority.
Contact the website where you were hacked and follow their procedure.
If you found sexual abuse images of minors on the internet, you can report this to Child Focus.
Are you the victim of misleading practices, fraud or swindle? Or were your rights as a consumer or company not respected?
Want to know more about safe internet behaviour?
Cybersimple.be/en is the result of a close co-operation between Google and Test-Aankoop. It promotes a safer internet and encourages consumers to protect themselves against the risks of the worldwide web.
Click Safe is a website of Child Focus about safe internet behaviour. The site contains information about a safe and responsible use of the internet for and by minors.
Do you have a question about privacy? Are you in trouble? Or do you want better protection of your privacy? Discover all the tips & tricks here.
Tips for safe online banking: www.safeinternetbanking.be (An initiative of the Belgian Financial Sector Federation, Febelfin)
The Federal Cyber Emergency Team (CERT.be) is the operational department of the Centre for Cybersecurity Belgium (CCB), which supports the government, vital services and companies in the prevention, co-ordination and support of cyber incidents.
The Centre for Cybersecurity Belgium (CCB) is the national cyber security centre in Belgium. The CCB's aim is to supervise, co-ordinate and monitor the application of the Belgian strategy on cyber security. By optimising the information exchange, the population, companies, government and vital sectors will be able to protect themselves adequately.
The "No More Ransom" portal is an initiative of the High Tech Crime Team of the Dutch police, Europol's European Cybercrime Centre and two cybersecurity companies - Kaspersky Lab and McAfee - with the aim of helping ransomware victims repair their encrypted files without paying the criminals.