Other information and services of the government: www.belgium.be   Logo van de Belgische federale overheid

useful links

Report a problem

Looking for information on which agencies to contact if you have an online problem? We refer you to the organisations that can help you.

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Report online incidents

If a company or organisation is confronted with a network or internet incident and wants to report it or request advice in complete confidence, it can do so at CERT.be, the Federal Cyber Emergency ResponsTeam.  

www.cert.be

 

Report online crimes

You can report an online crime to the police in your local police station. The police services are in contact with Regional and Federal Computer Crime Units (RCCU and FCCU) which are responsible for fighting ICT crime. 

Protecting private data

If you have questions about the protection of your data or if you want to collect personal data correctly, contact the Data Protection Authority. 

www.dataprotectionauthority.b

 

Reporting a hacked account

Contact the website where you were hacked and follow their procedure.

Reporting child pornography

If you found sexual abuse images of minors on the internet, you can report this to Child Focus. 

www.stopchildporno.be

 

Reporting phishing

Did you receive a suspicious mail or a suspicious message? Forward it to [email protected]" and then delete it. If you received a suspicious message at work, you need to follow your company's phishing procedures, e.g. forward it to the ICT department. What is [email protected]?

Reporting fraud or deception

Are you the victim of misleading practices, fraud or swindle? Or were your rights as a consumer or company not respected? 

www.meldpunt.belgie.be/meldpunt/en/welcome

 

Useful links

Want to know more about safe internet behaviour?

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Cybersimpel

Cybersimple.be/en is the result of a close co-operation between Google and Test-Aankoop. It promotes a safer internet and encourages consumers to protect themselves against the risks of the worldwide web. 

www.cybersimple.be/en

 

Click Safe

Click Safe is a website of Child Focus about safe internet behaviour. The site contains information about a safe and responsible use of the internet for and by minors. 

Click Safe

 

Ik beslis

Do you have a question about privacy? Are you in trouble? Or do you want better protection of your privacy? Discover all the tips & tricks here. 

I decide.

 

Safe online banking

Tips for safe online banking: www.safeinternetbanking.be (An initiative of the Belgian Financial Sector Federation, Febelfin) 

 

Cyber Security Coalition

The Cyber Security Coalition brings together key players from the academic world, the public authorities and the private sector in Belgium to fight cybercrime. 

Cyber Security Coalition

 

CERT.be

The Federal Cyber Emergency Team (CERT.be) is the operational department of the Centre for Cybersecurity Belgium (CCB), which supports the government, vital services and companies in the prevention, co-ordination and support of cyber incidents. 

www.cert.be

 

Centre for Cyber security Belgium

The Centre for Cybersecurity Belgium (CCB) is the national cyber security centre in Belgium. The CCB's aim is to supervise, co-ordinate and monitor the application of the Belgian strategy on cyber security. By optimising the information exchange, the population, companies, government and vital sectors will be able to protect themselves adequately.  

www.ccb.belgium.be

 

No more ransom

The "No More Ransom" portal is an initiative of the High Tech Crime Team of the Dutch police, Europol's European Cybercrime Centre and two cybersecurity companies - Kaspersky Lab and McAfee - with the aim of helping ransomware victims repair their encrypted files without paying the criminals. 

www.nomoreransom.org