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Protect your connected devices

Connected devices – smart TVs, voice assistants, watches, cameras, fridges, vacuum cleaners, etc. – are now part of our everyday lives. They simplify our lives, keep us informed and entertained... but they can also pose a risk if they are not properly protected. 

A connected device is a potential gateway to your private life. By following a few simple steps, you can reduce the risk of hacking without needing to be an expert.

What are the risks?

A poorly secured connected device can allow a hacker to: 

  • listen to or film you without your knowledge via a remotely activated camera or microphone,
  • monitor your habits (e.g. when you are away, when you are asleep),
  • control certain devices remotely (open a door, turn off the heating, etc.). 

Six habits to secure your connected devices 

1. Do your research before buying

Before splashing out on a new connected device, take the time to check: 

  • online reviews (stick to reliable websites or specialist comparison sites),
  • whether the manufacturer regularly updates its products,
  • whether support is available in case of problems.

Avoid very cheap products or those without a recognised brand name: they are often less secure.

2. Change the default passwords

Many devices come with a factory-set password that is known to everyone. Change it as soon as you install the device. 

  • Use a unique password that is difficult to guess (at least 14 characters, including numbers and symbols).
  • Do not use the same password for multiple devices.

3. Install updates

Install updates as soon as they become available. These updates often fix security vulnerabilities. 

  • Enable the automatic update option if available.
  • If this is not possible, set a monthly reminder to check.

4. Secure your Wi-Fi

Your internet connection is the link between your devices and the outside world. It must be well protected. 

  • Change the network name (SSID) and avoid including your name or address.
  • Choose a strong Wi-Fi password.
  • Limit the number of devices allowed to connect.
  • Create a guest network for your visitors. This provides separate, isolated access.
  • Restart your modem from time to time and remember to update it.

5. Disable unnecessary features

Some connected devices activate features you don't need by default (e.g. microphone, Bluetooth, geolocation).

  • Review the settings on each device.
  • Disable anything you don't use.

6. Monitor what is connected

Get into the habit of checking the devices connected to your network:

  • Via your modem/router app or its web interface.
  • Delete any unknown or unused devices.

What if you're unsure or think you've been hacked?

Think one of your devices has been hacked? Here's what to do:

  • Immediately disconnect the device from the internet (unplug it or turn off Wi-Fi).
  • Restore the factory settings if you can't secure it.
  • Change all passwords linked to the device.
  • Contact the manufacturer or an authorised technician for help.
  • Report the incident to the police if you think there has been data theft or an attempt at fraud.
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