At the moment, there is a massive circulation of phishing messages that appear to come from the Mutualité Chrétienne (MC).
The phishing email asks you to identify yourself via a link, otherwise you will no longer have access to the services of the MC. Do not do this under any circumstances.
This link asks you to enter your personal details. The fraudsters then have access to your bank details or at least the name of your bank. A few hours or the next day, a supposed employee of your bank or Card Stop contacts you about this fraudulent email. The fraudsters then take advantage of the situation to extract even more money from you.
- The message emphasises urgency. If you do not identify yourself before a certain date, you will supposedly no longer have access to the MC's services.
- The scam takes place in two stages: first, your details are collected on a fraudulent website and then a scammer contacts you claiming to help you. You therefore trust them because they mention the email you received from the MC.
- Check the links before clicking. Learn how to detect suspicious links via the Surf without worries.
- Also check the sender's email address.
- Do not click on a link in a suspicious message, do not open attachments and do not download applications when prompted.
- Suspicious emails can be forwarded to suspicious@safeonweb.be.
- If you did click, don't fill in the fields any further and abort any interaction.
- NEVER give out personal codes.
- If you have passed on a password that you also use in other places, change it immediately.
- From the moment you lose money or are extorted, we recommend you file a police report. You file a report with the local police in your place of residence.
- Contact your bank and/or Card Stop on 078 170 170 if you have passed on bank details, money disappears from your bank account or you have transferred money to a scammer. That way, any fraudulent transactions can be blocked.
