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Beware of fake eBox notifications!

We’ve been alerted to a surge in fraudulent emails and text messages pretending to be official eBox notifications. These messages claim you’ve received a document from the Federal Public Service Finance.

The fraudsters exploit your curiosity (“You’ve received a new document”) or sense of duty (“Action required regarding your taxes”) to make you click on a malicious link, leading to a fake login page (examples are reproduced below)

🔎 How to recognise them?

  • The message urges you to click quickly to view the document.
  • The sender’s address or phone number is suspicious or slightly altered.
  • The link doesn’t lead to the official eBox website (https://myebox.be).
  • The language may sound unusual or contain subtle errors.

What should you do?

  • Don’t click on any links.
  • Never enter your personal details or banking information.
  • Always access your official documents by logging in directly via https://myebox.be or via itsme.

If you have doubts, delete the message immediately. If you clicked on the link and entered your details, contact your bank and report it via suspicious@safeonweb.be

fake ebox notification
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fake ebox message
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