Suspicious text messages (smishing) targeting CSAM are currently circulating.
As a reminder, CSAM is the platform managed by FPS BOSA that allows citizens to use identification keys to access various online government services.
The fraudulent text message invites you to enter your account details through a link to get a refund. This, of course, is a scam. Do not click on the link.
What can I do?
- Learn how to recognise fraudulent messages and follow our e-learning on surfwithoutworries.safeonweb.be.
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to do so.
- You can forward fraudulent e-mails to suspicious@safeonweb.be.
- You can also send suspicious text messages. All you have to do is take a screenshot and send it to suspicious@safeonweb.be. The content of your report will then be processed automatically.
Did you click on a suspect link?
- If you have clicked, leave the fields blank and cancel any interaction.
- NEVER give out personal codes.
- If you have provided a password that you use elsewhere, change it immediately.
Have you been swindled?
- If you lose money or become the victim of extortion, we advise you to report it to the police. You can report it to the local police where you live.
- Contact your bank and/or Card Stop on 078 170 170 if you have passed on banking information, if money is disappearing from your bank account or if you have transferred money to a fraudster. This way, any fraudulent transactions can be blocked.
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