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Getting a refund ? Beware of SMS fraud

Suspicious text messages (smishing) targeting CSAM are currently circulating.

As a reminder, CSAM is the platform managed by FPS BOSA that allows citizens to use identification keys to access various online government services.

The fraudulent text message invites you to enter your account details through a link to get a refund. This, of course, is a scam. Do not click on the link.


What can I do?

Did you click on a suspect link?

  • If you have clicked, leave the fields blank and cancel any interaction.
  • NEVER give out personal codes.
  • If you have provided a password that you use elsewhere, change it immediately.

Have you been swindled?

  • If you lose money or become the victim of extortion, we advise you to report it to the police. You can report it to the local police where you live. 
  • Contact your bank and/or Card Stop on 078 170 170 if you have passed on banking information, if money is disappearing from your bank account or if you have transferred money to a fraudster. This way, any fraudulent transactions can be blocked.
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