This week, we've received several reports of phishing messages appearing to come from a parcel service and inviting you to pay additional shipping costs. Under no circumstances should you do this: this is an attempted scam.
With the growth of online shopping, more and more of us are waiting for a parcel. Scammers take advantage of this to dupe us with e-mails or phishing messages in order to obtain our personal data.
Beware when you receive a message of this type and check that it really is your parcel before entering any personal information.
Are you expecting a parcel?
Go directly to the web page or application of the parcel service and enter the details of your parcel (e.g. https://www. dhl.com, https://www.bpost.be, https://www.postnl.be,...).
Don't fall into the trap!
Learn how to recognise fraudulent messages: Find out more at surfwithoutworries.safeonweb.be
What to do?
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
- Suspicious emails can be forwarded to suspicious@safeonweb.be.
- Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.
Did you click on a suspicious link?
- If you have clicked on the link, do not complete the fields and terminate any interaction.
- NEVER give out personal codes.
- If you have entered a password that you also use elsewhere, change it immediately.
- If you have clicked on a link that opens a website where you have to submit bank details, first check that this is the real website of your bank. If you have the slightest doubt, do not make a payment.
Have you been scammed?
- If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
- Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
