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False subpoena emails circulating

Last week, we received almost 8,000 reports concerning an e-mail entitled: "General Inspectorate of the Federal Police". The scammers try to make you believe that you have received a summons following an offence. The message contains a document as an attachment. They sign on behalf of Europol.  

If you contact them, they will convince you to enter into an "amicable agreement". They will ask you to transfer money to cancel the summons.

Have you received such a message yourself? Don't panic.

  • Do not reply to the e-mail.

  • Do not open the attachments.

  • Mark the message as SPAM or undesirable.
  • Block the sender.
  • You can forward fraudulent e-mails to suspect@safeonweb.be.

Have you opened the document?

  • If you have clicked on or opened the document attachment, we recommend that you carry out a scan of your computer to ensure that no virus has been installed. For more information: https://www.safeonweb.be/index.php/fr/scannez-votre-ordinateur and for iOS: https://www.av-test.org/fr/.
  • If a telephone number is mentioned in the document, do not call it.

You have received such a message and replied to it. What should you do now?

  • As soon as you have lost money or are being extorted, we recommend that you lodge a complaint with the police. File a complaint with the local police where you live.  

  • Contact your bank and/or Card Stop on 078 170 170 if you have passed on bank details, if money disappears from your bank account or if you have transferred money to a fraudster. This will enable you to block any fraudulent transactions.

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