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Beware of suspicious message that appears to come from a bank

We received nearly 500 reports in the past hour of a message sent from the sender 'Service Client' with 'Bnp Paribas Fortis' in the header. It appears to come from a bank, but it is clearly fake! 

You are asked to click on a link 'Start the process' and then enter your bank details. Do not do this under any circumstances!  The scammers are trying to obtain and misuse your bank details in this way.

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Don't fall into the trap!

Learn to identify fake e-mails. Go to surfwithoutworries.safeonweb.be

What to do?

  • Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
  • Suspicious emails can be forwarded to suspicious@safeonweb.be.
  • Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.

Did you click on a suspicious link?

  • If you have clicked on the link, do not complete the fields and terminate any interaction.
  • NEVER give out personal codes.
  • If you have entered a password that you also use elsewhere, change it immediately.

Have you been scammed?

  • If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
  • Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
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