We have received several reports of a suspicious message circulating. The message appears to be from My e-box and invites you to buy a COVID-19 vaccine. If you click on the button, your bank details will be requested. Under no circumstances give out your personal details or codes. Please forward the message to [email protected] and then delete it.
If you receive a message that appears to be from My e-box, please use a browser to go to https://myebox.be, and log in using the 'OPEN MY E-BOX' button.
There is also an equally convincing version circulating that seems to come from the Care and Health Agency (Agentschap Zorg en Gezondheid) of the Flemish government. You will receive the real invitation in person. If you have the slightest doubt, you can apply via the website www.burgerprofiel.be. If you are invited, you can find the invitation there.
Don't fall into the trap!
What to do?
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
- Do not forward the message to your contacts.
- Suspicious emails can be forwarded to [email protected].
- Suspicious text messages can also be forwarded. Take a screenshot and send it to [email protected]. The content is then processed automatically.
Did you click on a suspicious link?
- If you have clicked on the link, do not complete the fields and terminate any interaction.
- NEVER give out personal codes.
- If you have entered a password that you also use elsewhere, change it immediately.
- If you have clicked on a link that opens a website where you have to submit bank details, first check that this is the real website of your bank. If you have the slightest doubt, do not make a payment.
Have you been scammed?
- If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
- Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
- If you want to report fraud, you can contact your bank via a special number: https://beschermjezelfonline.be/bank-contacteren-voor-hulp