Beware of fraudulent text messages sent in the name of AG Insurance

Numerous text messages are currently circulating in the name of AG Insurance.

This wave of smishing is targeting AG Insurance customers. The text message uses the company's name and invites recipients to click on a link in order to receive a refund.

Please note that this text message does not come from AG Insurance but from fraudsters.

What should you watch out for?

• Check links before clicking on them. Learn how to spot suspicious links with the e-learning course Surf without worries.
• The link in the text message does not correspond to the official AG Insurance URL. This link redirects to a fake website with the company's colours.
• You are asked to update your information before a specific date in order to put pressure on you.

Have you received this message?

• Do not click on any links in suspicious messages, do not open any attachments and do not download any applications when prompted.
• Suspicious text messages can be forwarded via screenshot to suspicious@safeonweb.be.

Did you click on a suspicious link?

• If you did click, don't fill in the fields any further and abort any interaction.
• NEVER give out personal codes.
• If you have passed on a password that you also use in other places, change it immediately.

Have you been ripped off?

• From the moment you lose money or are extorted, we recommend you file a police report. You file a report with the local police in your place of residence. 
• Contact your bank and/or Card Stop on 078 170 170 if you have passed on bank details, money disappears from your bank account or you have transferred money to a scammer. That way, any fraudulent transactions can be blocked.