Have you been the victim of online fraud or do you suspect that your bank details have been misused? Contact your bank immediately. Febelfin has listed the telephone numbers of all Belgian banks in a flyer.
Download it and make a note of your bank's number. These numbers can be contacted 24/7.
When should I contact my bank?
- Suspicion of fraud
- Misuse of your banking application
- Loss or theft of your mobile device (smartphone, tablet, smartwatch, connected devices)
Immediately block your payment applications (including Payconiq, Apple Pay and Google Pay).
When should I contact Card Stop?
- Lost or stolen bank card
- Bank card swallowed by a cash dispenser
- New card not received
- Suspected fraud: fraudulent withdrawal with your card
- Loss of electronic meal voucher card
Immediately block your bank card by calling Card Stop on 078/ 170 170.
