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Help! My account has been hacked

Recently, we have been receiving a lot of questions from victims who have noticed that their account has been hacked. This is very annoying and sometimes difficult to recover. How do you know if an account has been hacked and what can you do?

You may notice that strange things are happening in your account: you’re sending messages to friends without your knowledge, messages and pictures start to appear that you have not posted yourself, etc. This means that your account has probably been hacked by someone who has managed to gain access to it.

How do you regain control of your account?

  • Do you still have access to the account? Then immediately change the password of that account and your other accounts. 
  • Don't have access to your account anymore? Use the recovery options to gain access again and then change all your passwords. 
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