This week we have received a large number of reports of fraudulent emails that appear to be from parcel services. Never click on the link in these messages, never respond to the request to download an application and never give out any personal information.
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Are you expecting a parcel?
Go directly to the parcel service's web page or app and enter the details of your parcel (e.g. https://www.dhl.com, https://www.bpost.be, https://www.postnl.be,...).
Don't fall into the trap!
Learn to identify fake e-mails.
Take the phishing test now and don’t be caught out ever again!
What to do?
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
- Suspicious emails can be forwarded to suspicious@safeonweb.be.
- Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.
Did you click on a suspicious link?
- If you have clicked on the link, do not complete the fields and terminate any interaction.
- NEVER give out personal codes.
- If you have entered a password that you also use elsewhere, change it immediately.
- If you have clicked on a link that opens a website where you have to submit bank details, first check that this is the real website of your bank. If you have the slightest doubt, do not make a payment.
Have you been scammed?
- If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
- Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
- If you want to report fraud, you can contact your bank via a special number: https://beschermjezelfonline.be/bank-contacteren-voor-hulp
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