Last week, we received more than 1,600 reports of a bilingual message that appears to come from itsme. The header reads: "Service notification / Avis de service". The message encourages you to click on a link to allegedly perform verification. Under no circumstances do this. The link (framed below) does not take you to itsme's website but to a fake website.
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What can I do?
- Learn how to recognise fraudulent messages and follow our e-learning on surfwithoutworries.safeonweb.be.
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to do so.
- You can forward fraudulent e-mails to suspicious@safeonweb.be.
Did you click on a suspect link?
- If you have clicked, leave the fields blank and cancel any interaction.
- NEVER give out personal codes.
- If you have provided a password that you use elsewhere, change it immediately.
Have you been swindled?
- If you lose money or become the victim of extortion, we advise you to report it to the police. You can report it to the local police where you live.
- Contact your bank and/or Card Stop on 078 170 170 if you have passed on banking information, if money is disappearing from your bank account or if you have transferred money to a fraudster. This way, any fraudulent transactions can be blocked.
