Other information and services of the government: www.belgium.be   Logo van de Belgische federale overheid

Beware of phishing message appearing to come from itsme

Last week, we received more than 1,600 reports of a bilingual message that appears to come from itsme. The header reads: "Service notification / Avis de service".  The message encourages you to click on a link to allegedly perform verification.  Under no circumstances do this.  The link (framed below) does not take you to itsme's website but to a fake website.

volledige breedte

What can I do?

Did you click on a suspect link?

  • If you have clicked, leave the fields blank and cancel any interaction.
  • NEVER give out personal codes.
  • If you have provided a password that you use elsewhere, change it immediately.

Have you been swindled?

  • If you lose money or become the victim of extortion, we advise you to report it to the police. You can report it to the local police where you live. 
  • Contact your bank and/or Card Stop on 078 170 170 if you have passed on banking information, if money is disappearing from your bank account or if you have transferred money to a fraudster. This way, any fraudulent transactions can be blocked.