Unfortunately, fraudulent emails are regularly circulating in which cybercriminals pose as De Watergroep. These fake emails are very well faked and try to deceive you with a discount that you supposedly would receive automatically.
You can see from the sender's address that this e-mail is not from De Watergroep. Their official e-mails are always sent from an e-mail address with @dewatergroep.be. Do not click on any link in the e-mail! They may want to steal your personal or banking details.
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Don't fall into the trap!
Learn how to recognise fraudulent messages: Find out more at surfwithoutworries.safeonweb.be
What to do?
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
- Suspicious emails can be forwarded to suspicious@safeonweb.be.
- Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.
Did you click on a suspicious link?
- If you have clicked on the link, do not complete the fields and terminate any interaction.
- NEVER give out personal codes.
- If you have entered a password that you also use elsewhere, change it immediately.
Have you been scammed?
- If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
- Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
