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Be wary of suspicious messages that appear to come from a bank.

Last week, a suspicious message that appeared to come from ING was shared with us 2367 times.

The message tells you that the battery of your digipas is low and that you can order a new digipas via a link.

Beware of emails from your so-called bank inviting you to enter data through a link. Never do this.

Don't fall into the trap!

Learn to spot suspicious messages. Among other things, check the sender's e-mail address.  Go to surfwithoutworries.safeonweb.be.

What to do?
  • Do not click on a link in a suspicious message, do not open attachments and do not download applications when prompted.
  • Suspicious emails can be forwarded to suspicious@safeonweb.be.
  • You can also forward suspicious text messages. Take a screenshot and send it to suspicious@safeonweb.be. The content will then be processed automatically.
Did you click on a suspicious link?
  • If you did click, don't fill in the fields any further and abort any interaction.
  • NEVER give out personal details or codes.
  • If you have passed on a password that you also use in other places, change it immediately.
Have you been ripped off?
  • From the moment you lose money or are extorted, we recommend you file a police report. You file a report with the local police in your place of residence. 
  • Contact your bank and Card Stop on 078 170 170 if you have passed on bank details, notice suspicious transactions on your account or have transferred money to a scammer. That way, any fraudulent transactions can be blocked.
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