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Use two-factor authentication

Two Step Verification or Two-Factor Authentication (2FA) is a simple solution to better protect your accounts. Two-Factor Authentication keeps unwanted guests out of your account, even if they know your password. Use Two-Factor Authentication where possible. It's simple and safe.

What is Two-Factor Authentication?

To access your account, you have to be able to prove that you are who you claim to be.  This can be done in 3 ways or using 3 factors: 

  • something only you know (your password or PIN number),
  • something only you have access to (your phone or token),
  • something that is a part of you (your fingerprint, face, iris, etc.).

You generally use only one of these factors, often a password, to prove who you are, but it is better to use 2 or more factors: this is called two or multi-factor authentiaction(2FA or MFA). For example, you can use a password and have a code sent to your mobile phone, or you can use your fingerprint and an app to gain access.

Two-Factor Authentication, is it difficult to use?

Don't know how to engage Two-Factor Authentication on your Facebook or Instagram account? The most commonly used services offer a form of two-step verification and have a short instruction page.

You can find this here.

Two-Factor Authentication via a verification app


itsme® is a free app enabling you to prove your identity or confirm transactions in a safe, easy and reliable way. itsme® is an initiative from Belgian Mobile ID, a consortium of Belgian major banks and network operators. 

Other authentication apps:

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