Beware of false message that seems to come from Telenet

Attention! A phishing message is circulating with the subject "Delivery report ".  The message seems to come from Telenet but is false. 

Don't fall into the trap!

Learn to identify fake e-mails.

Take the phishing test now and don’t be caught out ever again!

What to do?

• Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
• Suspicious emails can be forwarded to suspicious@safeonweb.be.
• Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.

Did you click on a suspicious link?

• If you have clicked on the link, do not complete the fields and terminate any interaction.
• NEVER give out personal codes.
• If you have entered a password that you also use elsewhere, change it immediately.
• If you have clicked on a link that opens a website where you have to submit bank details, first check that this is the real website of your bank. If you have the slightest doubt, do not make a payment.

Have you been scammed?

• If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
• Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
• If you want to report fraud, you can contact your bank via a special number: https://beschermjezelfonline.be/bank-contacteren-voor-hulp