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Warning: fake banking emails are currently in circulation

Over 9,000 reports have been sent to suspicious@safeonweb.be regarding a fraud attempt carried out in the name of Argenta Bank.

People are receiving an email warning them of a suspicious withdrawal attempt via their banking app, allegedly made from abroad (Somalia). A Belgian telephone number is provided to contact immediately.

Why is this a scam?

  • Suspicious sender address (e.g. @vodafonemail.de). A Belgian bank does not use this type of address.
  • Mobile number: financial institutions do not use simple mobile numbers.
  • Message creating a sense of urgency: a “high-risk” country, an urgent banking transaction, an alarming tone.
phishing
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Have you received this email?

  • Do not call the number provided;
  • Never disclose your PINs, Digipass, itsme or validation codes;
  • Do not click on any suspicious links;
  • Always check directly via your bank’s official app;
  • Contact your bank only via the official number listed on its website;
  • Report the attempt. Forward it to suspicious@safeonweb.be. Your report helps us protect other citizens.

Have you been scammed?

  • If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
  • Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.