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Fraudulent emails and text messages in the name of De Watergroep and Farys

We have received numerous reports of fraudulent emails about the alleged merger between De Watergroep and Farys. The message asks you to confirm your contact and customer details by clicking on a link.

You will notice that the sender's email address has nothing to do with De Watergroep or Farys.

Fraudulent text messages are also circulating, asking you to pay a bill.

Do not do this, as it is a scam attempting to steal your money.

mail phishing
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phishing SMS
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Don't fall into the trap!

Learn how to recognise fraudulent messages: Find out more at surfwithoutworries.safeonweb.be 

What to do?

  • Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
  • Suspicious emails can be forwarded to suspicious@safeonweb.be.
  • Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.beThe content is then processed automatically. 

Did you click on a suspicious link?

  • If you have clicked on the link, do not complete the fields and terminate any interaction.
  • NEVER give out personal codes.
  • If you have entered a password that you also use elsewhere, change it immediately. 

Have you been scammed?

  • If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
  • Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.