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Beware of false messages that seem to be sent by Belfius

In the current scam, the method used by the scammers is to use the Belfius identity to lure you by pretending that you have received a new message in your personal space.

When you want to check your banking messages, it is always best to go directly to your personal space via your app and/or the bank's official website.

Do not click on the links, as you will be directed to a fake website. Forward this message to suspicious@safeonweb.be and delete it permanently.

(Below is a screenshot of this type of message in Dutch, if you receive it in another language, please do not hesitate to forward it to us).



What to do?

  • Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
  • Suspicious emails can be forwarded to suspicious@safeonweb.be.
  • Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.

Did you click on a suspicious link?

  • If you have clicked on the link, do not complete the fields and terminate any interaction.
  • NEVER give out personal codes.
  • If you have entered a password that you also use elsewhere, change it immediately.

Have you been scammed?

  • If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
  • Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.