Commuters, be vigilant! Fraudulent messages are currently circulating in the name of the SNCB. Specifically, there are two different phishing attempts. The first tries to make you believe that you have won free Bose Earbuds in an SNCB competition.
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In the second message, fraudsters attempt to make you believe that you must pay a fine to the SNCB.
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The SNCB will never ask you for confidential information via email, post, or telephone. For more information, please consult the SNCB FAQ.
Don't fall into the trap!
Learn how to recognise fraudulent messages: Find out more at surfwithoutworries.safeonweb.be
What to do?
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
- Suspicious emails can be forwarded to suspicious@safeonweb.be.
- Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.
Did you click on a suspicious link?
- If you have clicked on the link, do not complete the fields and terminate any interaction.
- NEVER give out personal codes.
- If you have entered a password that you also use elsewhere, change it immediately.
Have you been scammed?
- If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
- Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
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