In the current scam, the method used by the scammers is to use the Belfius identity to lure you by pretending that you have received a new message in your personal space.
When you want to check your banking messages, it is always best to go directly to your personal space via your app and/or the bank's official website.
Do not click on the links, as you will be directed to a fake website. Forward this message to suspicious@safeonweb.be and delete it permanently.
(Below is a screenshot of this type of message in Dutch, if you receive it in another language, please do not hesitate to forward it to us).
What to do?
- Do not click on a link in a suspicious message, do not open attachments and do not download applications if you are asked to.
- Suspicious emails can be forwarded to suspicious@safeonweb.be.
- Suspicious text messages can also be forwarded. Take a screenshot and send it to suspicious@safeonweb.be. The content is then processed automatically.
Did you click on a suspicious link?
- If you have clicked on the link, do not complete the fields and terminate any interaction.
- NEVER give out personal codes.
- If you have entered a password that you also use elsewhere, change it immediately.
Have you been scammed?
- If you have lost money or are being extorted, we recommend that you file a report with your local police straight away.
- Contact your bank and/or Card Stop on 078 170 170 (+32 78 170 170 from abroad) if you have passed on bank details, money is disappearing from your bank account or if you have transferred money to a scammer. In this way, any fraudulent transactions can be blocked.
